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Super Equipment. Heroic Service.

Everything that we do within the Lane Commercial Equipment organization is rooted in a higher level of service that we provide to our customers on a daily basis. From our prompt response, to a customer question, to our expert knowledge of our customers’ business, you will come to expect that our point of difference is the insights, products and solutions that we bring you everyday.

What is Red Cape Service? A level of dedication and support that rises above and beyond everything else in the industry AND it’s only from authorized Taylor Service Distributors.

Exceptional Service

Red Cape Service is a level of dedication and a promise to our customers to deliver exceptional service. We are committed to provide important market trends that drive customer traffic, deliver reliable and efficient equipment and valuable local service support throughout the life of the product to assure you remain profitable.

Exceptional Profits

Red Cape Service is our promise to deliver the best insights, support and equipment to our customers. Lane Commercial Equipment wants to help grow your business and introduce new products to assist in that growth. Profitable customers are happy customers and that is our goal. We want you to be successful.

Exceptional Response

We are able to respond to your service call within 24 hours 97% of the time. Our “first-time fix” rate is 96%. Our management team reviews each technician’s performance on a weekly basis. Our staff of professionally trained technicians are on-call to assist over the phone and after hours when necessary.

Other Services by Lane Commercial Equipment

  • Extended Warranty Programs
  • Preventative Maintenance Program
  • Equipment Refurbishing Programs
  • Complete Equipment Rebuild Programs
  • Steam Cleaning of Equipment
  • Guaranteed Work